At The Turf Factory, we stand behind the quality and durability of every square foot of turf we produce. Our products are engineered with premium materials and advanced technology to ensure long-lasting performance in all environments — from backyards to playgrounds to athletic fields.

16-Year Landscape Turf Warranty

We use the information we collect to:

• All Pet Turf

• Playground Turf

• Residential Landscape Turf

We use the information we collect to:

• Premature wear

• UV degradation or fading

• Manufacturer defects

• Fiber breakdown under normal use

With proper installation and maintenance, your landscape turf will retain its performance, appearance, and integrity for well over a decade.

8-Year Putting Green & Sports Turf Warranty

Our high-performance turf solutions for golf and athletic applications are covered by an 8-year limited warranty, including:

• Putting Green Turf

• Sports Turf (Indoor/Outdoor Athletic Fields)

This warranty protects against:

• Fiber degradation

• Tuft bind issues

• Manufacturing defects

• UV or color fading under normal use

We engineer our golf and sports turf lines for precision, bounce control, and long-term resilience in high-impact environments.

Warranty Conditions

• Warranties begin from the date of purchase

• Applies to products installed by certified contractors or according to manufacturer guidelines

• Excludes damage caused by misuse, improper installation, chemical exposure, acts of nature, or surface abuse

• Claims must be supported with proof of purchase and photos

Need Help With a Claim?

Our team is here to support you. If you believe your turf product is experiencing a covered issue, contact us at:

• Our Address : 2929 Cleveland Hwy Dalton, GA 30721

• Phone Number : (321) 604-1721

• Email : support@theturffactory.com